Terms and Conditions
Last Updated: April 12, 2026
Welcome to My Lunch Day. These Terms and Conditions (“Terms”) govern your use of our website, services, and ordering platform. By accessing or using this site, you agree to be bound by these Terms.
If you do not agree, please do not use the site.
About My Lunch Day
My Lunch Day provides an online platform that lets parents and guardians order food for delivery to participating schools. We facilitate ordering, coordination, and communication between families, schools, and third-party suppliers.
Eligibility and Use
You must be at least 18 years of age to create an account and place orders. By using this site, you confirm that:
- You are a parent or legal guardian, or are authorized to place orders for a student
- All information you provide is accurate and current
- You will use the site only for lawful purposes
User Accounts
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate registration information
- Maintain the confidentiality of your login credentials
- Be responsible for all activity under your account
My Lunch Day is not responsible for unauthorized access resulting from your failure to safeguard your account.
We reserve the right to suspend or terminate accounts at our discretion, including where misuse or inaccurate information is identified.
Student Information
When placing orders, you may be required to provide student information, including:
- Student name
- School and classroom/teacher
- Dietary or allergy information
You are responsible for ensuring that all information provided is accurate. My Lunch Day is not responsible for errors resulting from incorrect or incomplete information submitted by users.
Ordering and Deadlines
Orders must be placed before the stated cutoff times for each school or ordering period.
- Late orders may not be accepted
- Orders cannot be guaranteed after deadlines
- It is your responsibility to review order details before submission
Payments
All payments are processed through third-party payment providers.
By placing an order, you agree that:
- Payment must be completed at the time of ordering
- Pricing is subject to change without notice
- Errors in pricing or product descriptions may be corrected at any time
Refunds and Cancellations
Refunds or cancellations may be limited depending on timing and preparation status.
- Orders may not be refundable after the cutoff time
- In cases of error or non-delivery, My Lunch Day will review the issue and may offer a credit or refund at its discretion
Third-Party Suppliers and Services
My Lunch Day works with third-party vendors, food providers, delivery partners, schools, and payment processors.
You acknowledge and agree that:
- My Lunch Day acts as an intermediary platform
- Food preparation, ingredient accuracy, and product quality are the responsibility of third-party providers
- Delivery logistics may involve third parties and school coordination
To the fullest extent permitted by law, My Lunch Day is not responsible for:
- Food quality or preparation
- Ingredient accuracy or allergen content
- Actions or omissions of third-party providers
- Any loss, damage, or issue arising from third-party services
Food Allergy and Dietary Disclaimer
Food items may be prepared in shared kitchens or facilities where allergens are present.
My Lunch Day does not guarantee allergen-free environments.
You are responsible for:
- Disclosing all relevant allergies or dietary restrictions
- Determining whether products are suitable for your child
My Lunch Day is not liable for allergic reactions or dietary issues, except where required by applicable law.
Limitation of Liability
To the fullest extent permitted by law, My Lunch Day shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of data, income, or opportunity
- Issues arising from incorrect user-provided information
- Delays, disruptions, or delivery issues
Our total liability, if any, is limited to the amount paid for the affected order.
Indemnification
You agree to indemnify and hold harmless My Lunch Day from any claims, damages, or expenses arising from:
- Your use of the site
- Your violation of these Terms
- Your provision of inaccurate information
Acceptable Use
You agree not to:
- Use the site for fraudulent purposes
- Interfere with or disrupt the platform
- Attempt unauthorized access to systems or data
Intellectual Property
All content on this site, including text, design, and branding, is the property of My Lunch Day and may not be used without permission.
Privacy
Your use of the site is also governed by our Privacy Policy, which outlines how your information is collected and used.
Changes to These Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@mylunchday.ca
Business Name: My Lunch Day