Privacy & Security Policy


Last Updated: April 12, 2026.

My Lunch Day (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and ordering platform.

Your privacy and security matter to us. We use appropriate technical and administrative safeguards to help protect information submitted through My Lunch Day, including encrypted connections and automated protection against fraudulent and malicious submissions. Please see below for information about how we collect, use, store and share personal information.


By using this site, you agree to the practices described in this policy.


Information We Collect

We collect information that you provide directly, as well as information collected automatically through your use of the site.


a) Account Information
When you create an account, we may collect:

  • Name
  • Email address
  • Password (stored securely)


b) Student Information
When placing orders, you may provide:

  • Student name
  • School name
  • Classroom or teacher
  • Grade (if applicable)
  • Food allergies or dietary restrictions
  • Additional notes


c) Order and Transaction Information
When you place an order, we collect:

  • Items ordered
  • Order dates and delivery details
  • Payment status


Note: Third-party payment providers process payment information. We do not store full credit card details.
d) Contact Information


If you contact us, we may collect:

  • Name
  • Email address
  • Message content


e) Automatically Collected Information
We may collect limited technical data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited


This helps us improve site performance and user experience.

How We Use Your Information
We use your information to:

  • Process and manage orders
  • Deliver meals to the correct school and student
  • Communicate with you about your orders or account
  • Provide customer support
  • Improve our website and services
  • Maintain records for administrative and operational purposes

Sharing of Information
We only share your information when necessary to operate the service.
Your information may be shared with:

  • Schools (to facilitate delivery and organization)
  • Food vendors and suppliers (to prepare orders)
  • Delivery partners (to complete delivery)
  • Payment processors (to process transactions)
  • Service providers (e.g., hosting, analytics, email services)


We do not sell or rent your personal information.

Student Information and Responsibility
You are responsible for ensuring that all student information provided is accurate and up to date.
My Lunch Day uses this information solely for order fulfillment and coordination. We do not use student information for marketing purposes.

Food Allergy and Dietary Information
If you provide allergy or dietary information, it will be shared with relevant vendors and partners to assist with order preparation.
However:

  • We cannot guarantee allergen-free environments
  • You are responsible for determining whether products are suitable
  • Please refer to our Food Allergy & Dietary Notice for more details.

Cookies and Analytics
We may use cookies or similar technologies to:

  • Improve site functionality
  • Understand how users interact with the site
  • You can adjust your browser settings to disable cookies, though some features may not function properly.

Data Security
We take reasonable steps to protect your information using standard security measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain your information for as long as necessary to:

  • Provide our services
  • Maintain records
  • Meet legal or regulatory requirements

Access and Updates
You may:

  • Update your account information at any time
  • Contact us to request corrections


If you would like us to delete your information, please get in touch with us. We will respond in accordance with applicable laws.

Third-Party Services
Our website may rely on third-party services (such as payment processors and hosting providers). These services have their own privacy practices, and we are not responsible for their policies.

Children’s Privacy
This service is intended for use by parents or guardians. We do not knowingly collect personal information directly from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us:

Email: hello@mylunchday.ca
Business Name: My Lunch Day